Remote Support Session
Your IT support provider has directed you here to begin a secure remote assistance session. Your download will start automatically in a moment.
Detecting your operating system…
💾 Download the Support App
Pre-configured for our support servers. Free, open-source RustDesk technology — no account needed.
Not downloading? Try clicking your OS button above manually.
▶ How It Works
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1
Run the downloaded app
Open the file you just downloaded. No installation required — it runs immediately.
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2
Share your ID with your technician
The app will show a unique ID and one-time password. Read those to your support technician.
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3
Stay in control
You can see everything happening and close the app at any time to immediately end the session.
🖉 Submit a Support Request
Describe your issue and a technician will follow up with you.
All connections use industry-standard encryption. Your data never passes through our servers in plain text.
You can see everything the technician does. Close the app at any time to immediately end the session.
Sessions are live only — nothing is recorded or retained after the session ends.